A bio-LNG bunker delivery may only take a few hours, but completing the delivery requires much more than physically transferring fuel. Every transaction must be supported by accurate, auditable documentation that proves the fuel’s origin, chain of custody and environmental attributes. As certification requirements become increasingly important, managing that process efficiently has become a critical part of doing business. This is how Titan and FuelFWD work together to simplify the certification process behind every delivery.
What Titan does
Titan supplies LNG and bio-LNG to the maritime industry, with operations anchored in Northwest Europe and expanding across the continent. The operational chain is one of the most complex in renewable fuels: biomethane is sourced in the grid as certified volumes, liquefied at terminals such as Zeebrugge, loaded onto bunker barges, and delivered to seagoing vessels, each with their own compliance requirements under FuelEU Maritime and the underlying sustainability schemes.
Every step in that chain has a documentation counterpart. Incoming Proofs of Sustainability from biomethane suppliers. Liquefaction requests in the terminal’s own format. Mass balance positions that have to reconcile across grid and tank. Bunker Delivery Notes per vessel. Outgoing PoS and supporting documentation that let the shipping customer claim the delivery under their compliance regime, including registry entries in systems like Nabisy.
The volumes are significant, and the documentation requirements vary between suppliers, customers and certification schemes. Every document must be accurate and consistent, not only for the customer but also for auditors and ISCC certification. With FuelEU Maritime increasing demand for certified bio-LNG, shipping companies expect documentation to be correct from the outset, while maintaining ISCC certification is fundamental to operating in the market
The challenge: documentation at scale
Before FuelFWD, this layer ran the way it runs at most operators: spreadsheets, templates, and experienced people holding the chain together. That works, until volume grows. Every incoming PoS retyped. Every liquefaction request built by hand in the terminal’s format. Every registry submission reformatted from the same underlying data. Every audit a reconstruction exercise.
“As our volumes grew, manual administration became increasingly difficult to sustain. PoS management is a core part of our business, and it shouldn’t become a bottleneck. We needed a reliable and efficient way to automate the process.” — Barry Smalberger, Titan
How FuelFWD fits in
FuelFWD sits between Titan’s physical operation and the compliance schemes that certify it. Incoming PoS documents are read and structured automatically, whatever template the supplier uses. The mass balance tracks positions in real time, from grid entry through liquefaction to tank and barge. Outgoing documentation is generated in the exact format each recipient needs: terminal liquefaction requests, scheme-correct outgoing PoS, registry-ready submissions, and the supporting documentation that travels with each BDN.
The chain of custody stays intact throughout. Every delivered tonne traces back to the incoming certified volumes it came from, which is exactly what an auditor, a registry, or a FuelEU-obligated shipping customer wants to see.
“What used to involve multiple manual checks and repetitive data entry is now handled in a single workflow. Incoming documentation is validated, the relevant information is stored centrally, and outgoing documents are generated automatically. It has made the process much more efficient while giving us confidence that our records are always audit-ready.” — Barry Smalberger, Titan
What it means commercially
For Titan’s customers, the practical result is simple: bio-LNG deliveries come with documentation that is complete, consistent and immediately usable for their own compliance process. In a market where shipping companies choose suppliers partly on the reliability of the compliance trail, that is a commercial edge, not just an administrative one.
“Regulations such as FuelEU Maritime and EU ETS are driving the transition to lower-carbon marine fuels, but they are also raising the bar for transparency and compliance. Suppliers with auditable, transparent and fully certified supply chains will have a clear commercial advantage as scrutiny increases. Having a system like FuelFWD that manages our certification data and documentation gives us confidence that we can meet those expectations today and continue to adapt as regulatory requirements evolve.” — Barry Smalberger, Titan
The bigger picture
Maritime decarbonisation is scaling, and FuelEU Maritime tightens every five years through 2050. The suppliers who industrialise their compliance layer now are the ones who can grow volume without growing back-office headcount. Titan chose to build that layer early.
Want to see how FuelFWD handles bio-LNG documentation end to end, from grid to vessel? Explore the platform at fuelfwd.io.